Delivery & Returns Policy

DELIVERY AND RETURNS

DELIVERY
Free Delivery on Orders over €50. €5.95 for all other orders.
All deliveries are made through An Post Business Parcel Post with Tracking Number. Any lost items will be tracked and refunded fully.
CHRISTMAS POST: Last Postage dates for Christmas as specified on the An Post website can be found here https://www.anpost.com/Post-Parcels/Sending/Christmas-2019/christmas-2019-postal-dates.

RETURNS
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund.
All non-defective returns must be made within 14 days of the purchase date, as per EU distance selling obligations. Defective returns must be returned within 28 days.
To return an item, please email customer service at admin@retrogaming.ie with your order number.
Once we receive return of your item we will notify you by email when your return has been processed, and refund Issued. Please allow up to 7 working days before the refund is processed and hits your bank account.
Exceptions : Gift Cards cannot be returned.
If you have any questions concerning our return policy, please contact us at admin@retrogaming.ie.